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Account Manager (client care)

Client care, relationship development, communication, and project coordination at JMWD.

We're looking for an Account Manager who will be a long-term partner to our clients. Your goal is to understand their needs, communicate regularly with them, monitor project progress, and actively suggest next steps that make sense.

What you will do

  • Take over assigned clients and be their main contact person
  • Plan and lead regular status calls, ensuring records and follow-ups
  • Coordinate the work of the internal team (development, design, marketing) and monitor priorities
  • Monitor deadlines, budgets, and quality – from brief to delivery
  • Develop cooperation – identify opportunities and reasonable upselling
  • Reporting results and recommendations for the next steps to the client

What we expect from you

  • Excellent communication and organizational skills
  • Empathy, reliability, ability to focus on details as well as the bigger picture
  • Basic orientation in digital services (web, marketing, UX)
  • Ability to work with documents, spreadsheets, and CRM

What we offer

  • Stable portfolio of clients and support from an experienced team
  • Flexible arrangement – Prague / Remote
  • Opportunity for professional growth and influence on service offerings
  • Fair conditions and open communication

Do you want to be a reliable partner for clients and drive projects forward? Contact us – we would love to meet.

Details
Location
Prague / Remote
Contract type
DPČ DPP IČO
Working hours
Dle rozsahu Half-time
Seniority
Mid
Team
Client Relations
Compensation
40 000–90 000 CZK
Remote work
Yes
Published
2025-11-05
Contact
[email protected]
Tags
account client-care communication project-overview relationship